Wells Fargo Refuses To Reimburse Florida Customer After $251,300 Stolen From Account: Report

A bank customer in South Florida has suffered substantial losses after falling for a sophisticated impersonation scam involving fake bank representatives.

The victim, Randall Kahn, says he was contacted by individuals posing as Wells Fargo employees who provided seemingly authentic details to convince him to withdraw large sums of cash from multiple branches over several days, reports NBC Miami.

Instructions included having a rideshare driver pick up the cash to supposedly deposit the funds into a secure account.

Kahn says he followed the instructions, withdrawing a total of $251,300 from nine branches over seven days.

“The reality for me is it’s everything I have worked for the last 25 years of my life. To provide for my family, to provide for my grandson.”

The bank has denied reimbursement claims, stating proper policies were followed for the business account and that large in-person withdrawals from verified customers are common.

Authorities recommend reporting such incidents to local police, the FBI and the FTC.

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